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Help

FAQs, guides, and articles to get the most out of PostboxMap.co.uk.

New to PostboxMap? Use the quick links below, browse our articles, or jump to the FAQ. We cover signing in, the map and search, submitting and correcting postboxes, your profile and notifications, scoring and the leaderboard, and the API. For identification (royal cyphers, forms and types), see the identification guide and the guide to UK postboxes.

Guides & articles

Step-by-step articles on submitting postboxes, identification, contributing, and the API.

Frequently asked questions

Getting Started

How do I start contributing to PostboxMap?

Simply register for a free account, then use the "Add Postbox" feature to submit postboxes you find. Each submission is reviewed by moderators before being added to the map.

Do I need to be an expert to contribute?

Not at all! Anyone can contribute. You just need to provide the location and, if possible, a photo. Our community and moderators help verify the details.

Is it free to use?

Yes, PostboxMap.co.uk is completely free to use. Registration is free, and all features are available to registered users.

Submissions

How do I submit a postbox?

Click "Add Postbox" in the navigation, fill out the form with the location (you can use the map to pinpoint it), add a photo if available, and submit. Your submission will be reviewed by moderators.

How long does it take for my submission to be approved?

Approval times vary depending on moderator availability, but most submissions are reviewed within a few days. You can check the status in "My Submissions".

What if my submission is rejected?

If your submission is rejected, you'll receive a reason. Common reasons include duplicate entries, incorrect location, or insufficient information. You can resubmit with corrections.

Can I submit corrections to existing postboxes?

Yes! If you notice incorrect information on a postbox, you can submit a correction. Moderators will review and approve valid corrections.

Points & Leaderboard

How do I earn points?

You earn points for each approved postbox (base points vary by reign and type), plus 5 extra points if the submission includes a photo. You earn 5 points for each approved correction. Adding the first approved photo to a postbox that had no photo also earns 5 points. Points determine your rank on the leaderboard.

What is the leaderboard?

The leaderboard shows the top contributors ranked by their total points. You can filter by time period (all-time, monthly, weekly) and by reign.

How do I become a moderator?

To apply for moderator status, you need at least 10 approved postbox submissions and 5 approved corrections. Then you can apply through the moderator application page.

API & Technical

Is there an API available?

Yes! We provide a public API for developers. You can create API keys in your account settings and use them to access postbox data programmatically.

How do I get an API key?

Log in to your account, go to Profile, then API keys. You can create multiple API keys for different projects.

What data can I access via the API?

The API provides access to approved postboxes, including location, reign, status, and images. See our API documentation for full details.

Account & Privacy

Do I need to verify my email?

After registering, check your inbox for a verification link. Click it to verify your email; some features may be limited until you do. If you didn't receive it, check spam or use the link again from your account.

I forgot my password. How do I reset it?

On the login page, click "Forgot password?" and enter your email. You'll receive a link to set a new password. The link expires after a short time, so use it soon.

What information is public on my profile?

Your display name, bio (if provided), profile photo, submission count, and rank are visible to other users. Your email address is never public.

Can I delete my account?

Yes. Go to Profile → Settings and use "Delete account". We recommend exporting your data first (same page) so you have a copy. Your submissions stay on the map but are shown as "Deleted User".

Can I export my data?

Yes. In Profile → Settings, use "Download my data (JSON)" to get a copy of your profile, submissions, comments, and corrections (GDPR data portability).

How do I change my password?

Go to Profile → Settings → Security. You can change your password there when logged in. If you've forgotten it, use "Forgot password?" on the login page.

Using the app

How do I add a photo to an existing postbox?

Open the postbox's page (from the map or search), scroll to the photos section, and use "Add photo". Your upload will be reviewed by moderators. If it's the first photo on that postbox and it's approved, you earn 5 bonus points.

Where can I see my corrections?

Go to My Corrections (from the menu when logged in). You'll see all your correction submissions and their status (pending, approved, or rejected).

What are notifications?

Notifications alert you when your submissions or corrections are approved or rejected, when someone comments on a postbox you're linked to, and similar updates. Open Notifications from the menu to view and manage them.

How do I browse postboxes by reign or type?

Use Postboxes to browse by reign (e.g. Elizabeth II, Victoria) or form (pillar, wall, lamp, etc.). You can also use Search or the map filters to find specific postboxes.

Ads and support

Why does PostboxMap show ads?

PostboxMap is run out of my own pocket. Server and running costs are significant, so a small number of ads help cover expenses. I want to keep the site free for everyone: ads and voluntary support (e.g. Buy Me a Coffee) make that possible without charging users.

How can I support PostboxMap?

You can support the project via Buy Me a Coffee (linked in the site footer and on the About page). Any amount goes towards server and running costs. There is no obligation; the site stays free for all. Thank you to everyone who has contributed.

💬 Contact support

Still need help? Get in touch with our support team.

Contact us

📖 Community guidelines

Community standards, rules, and best practices for contributing.

Read guidelines